Rebels With A Heart: September 23, 2020

Creating Empathy And Care At Work

Enjoy this episode filled with ideas, strategies and best practices for leaders to create a completely synergistic organization, no matter the miles, the departments, the roles with wellbeing and empathy at the core. By showing, promoting and leading with care for the whole person from the top down, employees thrive – and ultimately business thrives. 

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Hosted by: Derek Lundsten, President and CEO at LifeGuides

Our Panelists:

Susan Schmitt

Susan Schmitt Winchester leads Human Resources for Applied Materials and its more than 20,000 global employees. She has over 30 years of experience in HR, including executive leadership roles at Rockwell Automation and Kellogg Company. Susan continually meets today’s global business challenges with creative strategies to engage people, enable exceptional performance and support a dynamic, inclusive corporate culture. She continually strategizes future workforce imperatives, plus talent assessment and development models to ensure all individuals contribute their best work.

While at Rockwell for 11 years, Susan set global strategies to strengthen leadership, build organizational capacity and empower business priorities. This work contributed to Rockwell Automation being honored with the prestigious 2017 Catalyst Award for building an innovative culture of inclusion and was named one of the “World’s Most Ethical Companies” for nine years. Due to Susan’s contributions, the company earned a perfect 100 score on the Human Rights Campaign Foundation’s Corporate Equality Index for LGBT Equality and the “Best Places to Work for LGBT Equality.”

Susan is a fellow of the National Academy of Human Resources — the highest professional honor for HR individuals. She holds a master’s degree in Industrial/Organizational Psychology from Illinois State University, and her bachelor’s from Albion College in Michigan. Contributing her expertise to developing future talent, she is a Leadership Advisory Board member for the Dean of Engineering at the University of Michigan, as the Vice Chair in the College of Engineering, and is a member of the DEI Advisory Council for the College of Engineering.

Tom McCauley

Tom McCauley is the VP of Organizational Effectiveness at Athletico Physical Therapy. In this role, he is on a mission to drive an amazing Employee Experience through creating and engineering across the various functions of: Onboarding & Orientation processes, Leadership Development, Performance Management, Engagement Initiatives, Talent Management & Succession Planning, Inclusion & Diversity, Culture, Retention, and Recognition. 

Tom also served as both the interim SVP-HR and interim VP-Talent Acquisition for Athletico, while the HR team was being rebuilt. 

He is a seasoned Human Resources leader with a unique and diverse background including 23 years at Accenture in consulting, finance, and fifteen years in Human Resources with broad roles across its operations and planning. At Accenture, he was charged with Finance/HR Integrated Forecasting Solutions to Talent Strategy, Workforce Planning, Resource Forecasting & Planning, M&A Talent Integration, Retain Talent, Inclusion & Diversity, Talent Acquisition, Resource Supply Chain, Capability/Talent Assessments, Succession Planning and Process Improvement.

Tom has also served in HR executive roles at three different healthcare companies.

Tom holds a Bachelor of Science degree in Finance from University of Illinois, Urbana-Champagne


Scott Burns

Scott Burns is the CEO and Co-Founder of Structural, an Employee Success Platform built on the vision of nurturing employee connections with the right opportunities based on their strengths within any organization. In turn, employee engagement increases, employee retention improves, plus additional profitability is attained for the organization.

Previously, Scott was the CEO and co-founder of GovDelivery. GovDelivery was founded in St. Paul, MN in 2000 and grew to 250 professionals with offices in the U.S. and Europe. Scott co-founded the company, raised the money, built and led an amazing team, and achieved a successful exit in 2009 and again in 2016 for investors. 

Upon the completion of the sale and merger of GovDelivery with Granicus completed in 2016, Scott was inspired to form Structural after seeing how important employee success can impact organizational success.

Since 2019, Scott has served on the Board of Directors of the Star Tribune (Minneapolis- St. Paul). He has also served on several boards for non-profits serving the educational needs of children in and around the St. Paul area, as well as additional organizations, including the St. Paul & Minnesota Foundation and the Saint Paul Area Chamber of Commerce to empower the economy of the community.

Scott is a graduate of Dartmouth College with an AB degree in Economics and Environmental Studies.

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